Question 1

What is SolarNeo?

Accepted Answer

SolarNeo is India’s most complete solar CRM and EPC management platform. It helps solar installation companies manage their entire business — from capturing leads via WhatsApp, Facebook and web forms, to generating quotes, tracking projects through 9 lifecycle stages, managing inventory across multiple warehouses, processing finance and loan applications, and delivering a branded customer mobile app. Everything from the first lead to the final meter handover, in one platform.

Question 2

Is SolarNeo suitable for small solar companies?

Accepted Answer

Yes. SolarNeo’s Starter plan is designed for growing EPCs managing 5–30 projects a month. You get lead management, quote generation, project tracking, inventory, and a customer app — all for ₹3,500/month. No complex setup, no IT team needed.

Question 3

Does SolarNeo integrate with WhatsApp?

Accepted Answer

Yes. SolarNeo integrates with WhatsApp Business API for two-way messaging, automated lead capture, document collection links, and project status notifications. Leads from WhatsApp flow directly into your CRM pipeline without manual entry.

Question 4

Can I capture leads from Facebook and Instagram ads?

Accepted Answer

Absolutely. SolarNeo connects to Facebook Lead Ads and Instagram Lead Ads. When a homeowner fills out your ad form, the lead is instantly created in SolarNeo with all their details, auto-assigned to a sales agent, and ready for follow-up.

Question 5

How does the solar project lifecycle work?

Accepted Answer

SolarNeo tracks every project through 9 standardised stages: Order Confirmed → Documents Verification → Finance Docs → Loan Process → Material Dispatched → Installation → Commissioned → Net Metering → Handover. Each stage has automated status progression, so nothing gets missed.

Question 6

Does SolarNeo support PM Surya Ghar subsidy tracking?

Accepted Answer

Yes. SolarNeo includes built-in MNRE subsidy calculation per kW slab, DISCOM application tracking, and net metering sub-status management (Applied → Inspection → Meter Installed → Synchronised → Agreement Signed). Your team always knows exactly where each customer’s subsidy application stands.

Question 7

What mobile apps does SolarNeo offer?

Accepted Answer

SolarNeo provides three mobile apps: a branded customer app (homeowners track their project, view quotes, and raise support tickets), a sales rep app (capture leads, generate quotes, and log visits in the field), and an engineer app (site surveys, installation photos, daily logs, and geo-clocked attendance).

Question 8

Can I manage inventory and material orders?

Accepted Answer

Yes. SolarNeo includes a complete inventory module with items catalog, multi-warehouse stock tracking, BOM templates, material order workflows with approval, dispatch challan generation, and low-stock alerts. All tied to your projects so stock auto-deducts on dispatch.

Question 9

Does SolarNeo include HRM and payroll?

Accepted Answer

Yes. The HRM module covers employee management, geo-clocked attendance with shift support, leave management, salary structures, monthly payroll runs, auto-generated PDF payslips, performance reviews, recruitment, training programs, expense claims, and live field team location tracking.

Question 10

How much does SolarNeo cost?

Accepted Answer

SolarNeo offers three plans: Starter at ₹3,500/month, Professional at ₹6,800/month, and Enterprise at ₹10,900/month (+ 18% GST). Annual billing saves 10%. All plans include a customer mobile app and engineer mobile app. Book a free demo to see which plan fits your business.

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